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Appointment Advice for Patients – Novel Coronavirus (COVID-19) Infection

The safety of our patients and staff at One Heart Clinic is paramount. Therefore, although we remain open, please be aware that we are implementing strict social distancing measures following the guidance released by Public Health England. The latest PHE information concerning social distancing can be accessed here (https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults).

If you are aged 70 or older or under 70 with an underlying health condition, please do not attend clinic. We can arrange a video or telephone consultation to discuss your clinical needs.

If you are not within the ‘increased risk category’ as identified by PHE, and wish to attend clinic for your consultation or diagnostic appointment, please be advised that we are screening every patient before their arrival to clinic. If you are able to attend your appointment without assistance, please do so. The clinic will be deep cleaned on a regular basis and the clinical team will wear personal protective equipment. There will also be the minimal number of staff and patients within the clinic at any one time to maintain reduced social contact in the waiting room.

It is imperative for One Heart Clinic to provide care continuity at this time, we will however continue to monitor the advice provided by Public Health England and respond accordingly. Please contact the service on 0203 983 8001 if you would like to arrange an appointment, or if you have any queries following the above.

Thank you for your continued support and understanding at this difficult time.